TERMS AND CONDITIONS – LANDING FLOW X

Effective Date: [Nov-17-2025]


1. Introduction and Acceptance

Welcome to Landing Flow X. By contracting our services—whether through a setup fee, a monthly subscription, or a customized plan—you fully accept these Terms and Conditions.
This document governs all aspects related to the creation, design, ownership, maintenance, support, billing, and use of websites developed by Landing Flow X from Montreal, Canada.The Client is fully responsible for reading, understanding, and translating these Terms and Conditions into their preferred language before entering into any agreement or making any payment to Landing Flow X.

If you do not agree with these Terms, you should not contract or use our services.


2. Definitions

  • Agency: Landing Flow X, responsible for website design, creation, maintenance, and support.

  • Client: Any individual or business contracting the agency.

  • Subscription Plan: Service in which the website remains the property of Landing Flow X; the client receives a license to use it as long as payments remain active.

  • Maintenance: Updates, minor changes, technical support, and security according to the selected plan.

  • Website Ownership: If the client chooses to purchase the website, ownership will be transferred; however, hosting and maintenance are only provided while the subscription remains active.


3. Services Provided

Landing Flow X offers:

  • Website design and development (landing pages, multi-section sites, online stores, blogs, digital menus)

  • Hosting and SSL included while the subscription is active

  • Technical maintenance and support based on the selected plan

  • Integrations with social media, payments, bookings, plugins, and advanced features

  • Redesigns, updates, and custom modifications

  • Basic or advanced local SEO depending on the plan

  • Newsletter creation, WhatsApp buttons, galleries, sliders

  • Social media management and branding (Social Media Plan only)

All services comply with professional standards and applicable laws.


4. Plans and Agreements

4.1 Basic Plan

  • Monthly price: $39.99

  • Setup fee (non-refundable): $120

  • Suggested duration: 24 months, cancel anytime

  • Website ownership: Landing Flow X, purchase option: $700

  • Domain: Client-owned and purchased by the client (with or without Landing Flow X)

Includes:

  • Sections: Home, Services, Portfolio/Gallery, Contact, Google Maps – up to 5 sections chosen by the client

  • Features: Contact form, online bookings, subscription-type payments, basic social integrations, WhatsApp button, basic newsletter, testimonials, mobile quick button

  • Hosting included while subscription is active

  • Maintenance: plugin/theme updates, automatic backups, 1–2 minor edits per month (images/text), basic local SEO

  • Support via WhatsApp or email (24–48h response)


4.2 Premium Plan

  • Monthly price: $79.99 USD

  • Setup fee (non-refundable): $250 USD

  • Suggested duration: 24 months, cancel anytime

  • Website ownership: Landing Flow X, purchase option: $800 USD

  • Domain: Client-owned

Includes:

  • Sections: Home, Services, QR code page, Portfolio/Gallery, Contact, Digital Menu/Products, Online Bookings, Full Store, Basic Blog

  • Features: Advanced payments (physical/digital/cards), shipping setup, interactive digital menu, advanced bookings, Google Maps, full social integrations, WhatsApp button, advanced newsletter, highlighted testimonials, mobile quick button, free professional logo, advanced gallery

  • Hosting included during subscription

  • Maintenance: plugin/theme/security updates, automatic backups, 3–5 minor edits (images/text) monthly, full local SEO + Google My Business

  • Priority support (24–48h response)

  • Note: Prices may vary depending on project scope


4.3 Social Media Plan

  • Monthly price: $200 USD

  • Optional initial fee: $100 USD (profile setup/optimization and initial branding)

Includes:

  • Management of: Facebook, Instagram, TikTok

  • Content: 3 feed posts/week, 4 stories/week, 2 reels/month

  • Image/banner design and caption writing

  • Community interaction (comments & messages)

  • Engagement strategy: polls, dynamics, simple contests (1–2 monthly), hashtag and trend management

  • Monthly performance reports & recommendations

Optional extras (additional cost):

  • Ads campaigns

  • Extra posts or reels beyond the plan

  • Note: Prices may vary depending on needs


5. Intellectual Property

  • Websites under subscription remain the property of Landing Flow X.

  • The client may not copy, replicate, or migrate the design unless the ownership is purchased.

  • If the client buys the website, maintenance is only provided while the subscription remains active.

  • Landing Flow X is not responsible for the legality of client-provided content.


6. Client Content Requirements

  • Clients must provide content they own or have authorization to use.

  • The client guarantees that the content does not violate copyrights or trademarks.

  • The client assumes full legal responsibility for its content and agrees to indemnify Landing Flow X in case of third-party claims.


7. Hosting, Domain, and Migration

  • Hosting and SSL included during the subscription

  • Domain owned and purchased by the client

  • Migration to external hosting: $50 USD

  • Service reconnection after cancellation: $50 USD


8. Payments and Billing

  • All payments processed via Stripe using personalized, non-shareable links

  • Subscription: setup fee + monthly payments

  • Monthly renewals on the 1st of every month (prorated if started mid-month)

  • Payment failure → 10-day grace period → service suspension


9. Cancellations and Penalties

  • Subscriptions suggested for 24 months, cancel anytime with no extra penalty

  • Setup fees are non-refundable

  • Website purchase does not include maintenance

  • Ads and extra services billed separately


10. Maintenance and Support

  • Includes updates, backups, and minor edits according to plan

  • Major changes, redesigns, animations, or new pages → additional charge

  • Response time: 24–48 hours depending on plan


11. Refunds and Warranty

  • Setup fees and subscriptions are non-refundable

  • Ads and extra services are non-refundable


12. Limitation of Liability

Landing Flow X is not responsible for:

  • Third-party plugin failures

  • Hosting outages

  • Payment gateway errors

  • Client content legality

  • Client modifications

  • Loss of income or customers due to external factors


13. Subcontracting

  • Landing Flow X may subcontract specialized tasks (SEO, design, integrations)

  • The agency is not liable for subcontractor damages but will assist in resolving issues


14. Pricing and Currency

  • Canadian clients: CAD

  • International clients: USD

  • Client assumes currency variations and bank fees


15. Custom Projects

  • Any changes outside standard plans require a quote and written approval

  • 50% upfront payment or agreed terms before project execution


16. Cookies and Similar Technologies

  • Cookies used for functionality and analytics

  • Clients must inform their users and comply with PIPEDA/GDPR


17. Force Majeure

Landing Flow X is not responsible for delays or failures caused by events outside its control, including disasters, pandemics, hosting issues, or provider failures.


18. Custom Services & Additional Technical Work

  • Additional services (banners, logos, graphics, special integrations) require:

    • Prior evaluation

    • Custom quote

    • Explicit client approval

    • Payment before execution as per written agreement


19. Maintenance Policies

  • Subscription clients: continuous updates, monitoring, security, and assistance

  • Clients who purchase the website: full responsibility for maintenance unless they keep an active subscription


20. Dispute Resolution

Before initiating legal action, both parties agree to attempt mediation or arbitration.


21. Governing Law and Jurisdiction

These Terms are governed by the laws of Canada, Province of Quebec.
Any disputes will be resolved by the courts of Montreal, QC.


22. Personalized Project Agreement

Every project developed by Landing Flow X will have its own contract detailing the key service points, including scope, features, timelines, and costs.
This contract will be emailed to the client before any payment is made.
Since each project is personalized, this contract ensures clarity for both parties.
Payment implies full acceptance of the project contract and these general Terms and Conditions.


23. Contact

Landing Flow X
Montreal, QC, Canada
Phone: +1 438-725-3068
Email: landingflow.inf@hotmail.com